Order cancellation policy
This Order Cancellation Policy applies to all purchases made through our online store.
Levorinta (hereinafter referred to as “we” or “us”) is committed to providing a clear and transparent cancellation and refund experience for our customers.
Order Cancellation Conditions
Orders that have not been shipped within 48 hours after placement may be cancelled without restriction. Orders placed more than 48 hours ago or already shipped cannot be cancelled. In such cases, customers may wait for the delivery and then contact us to request a return and refund according to our return process.
Order Cancellation Process
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To request an order cancellation, please contact our customer support team via email or phone and provide the relevant order information, including the order number and payment confirmation.
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Once your request is received, our support team will review and process it promptly. After approval, you will be informed of the result and the refund will be arranged without delay.
Refund Process
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Refund method: Approved refunds will be returned to the original payment method used at checkout, including Visa or MasterCard bank cards.
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Refund time: Depending on the processing time of different banking institutions, refunds are generally completed within 1–3 business days.
If the refund has not been received after this period, please contact us for further assistance.
Contact Information
For order cancellation or refund-related inquiries, please reach us using the following contact details:
E-mail: team@levorinta.com
Telefono: +1 (213) 379-1028
Indirizzo: 9834 COOLIDGE AVE, JOINT BASE LEWIS MCCHORD, WA 98433-1404, US
Orari di apertura: da lunedì a venerdì, dalle 10:00 alle 18:00 (CET)